Shipping policy

Last Updated: October 30, 2025

Luxeria is committed to ensuring your order is shipped promptly and securely. Please read the details below regarding our shipping practices.


1. Order Processing Time

* All orders are processed within 1-3 business days after payment confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.
* Orders received before 04:00 PM on business days may be processed the same day; orders received after this time will be processed the next business day.


2. Shipping Methods and Delivery Time

* We ship via locally available couriers across India.
* Standard shipping typically takes 5-10 business days.
* Expedited shipping options may be available at checkout.
* Orders may be shipped in multiple packages depending on product availability. Shipping charges are not affected by multiple shipments unless otherwise stated.


3. Shipping Charges

* Shipping costs are calculated based on weight, dimensions, and delivery location and will be displayed at checkout.
* Free shipping may be offered on select promotions or for minimum order amounts.
* If a package is returned due to an incorrect or incomplete address, reshipping charges may apply.


4. Shipping Address

* Ensure your shipping address is complete and accurate, including pin code and contact number.
* We are not responsible for delays, lost packages, or delivery failures caused by incorrect or incomplete addresses.


5. Risk and Ownership

* Risk of loss or damage passes to the customer once the package is handed over to the courier.
* Luxeria is not liable for delays or damages caused by courier mishandling, strikes, natural disasters, or other events beyond our control.


6. Order Tracking

* Once your order is shipped, you will receive a confirmation email with a tracking number.
* You can track your order using the courier’s website with this number.


7. Damaged or Lost Items

* Inspect your package upon delivery.
* For damaged products, you must provide a full, uncut video of the unboxing within 24 hours of delivery to claim a replacement.
* Only items reported within 24 hours with valid evidence are eligible for replacement. Replacements are subject to availability.
* Replacements will be made with items of the same price. Additional discounts, coupons, or upgrades will not be applied.
* Luxeria is not responsible for shipping delays caused by the courier or events beyond our control.


8. Contact Information for Shipping Issues

For questions regarding shipping, lost packages, or replacements, please contact us:

Email: support@shopluxeria.in
Phone: +91 85531 96235


9. Agreement

By placing an order with Luxeria, you acknowledge and agree to this Shipping Policy.